Skip to main content

Edge X Solutions

Pound sterling (£) - GBP
  • Pound sterling (£) - GBP
  • United States dollar ($) - USD

15% every product we have a great offer for you

shop now
Edge X Solutions

Cart

No products in the cart.

Shipping Policy

Shipping Policy
Thank you for shopping with us! We work hard to get your automotive parts and accessories delivered safely and quickly. Below are the details of our shipping operations.

  1. Processing and Handling Time
    Standard Orders: All orders for in-stock items are processed within 1 to 2 business days (excluding weekends and holidays).

Special Orders / Built-to-Order Items: Custom parts, oversized body panels, or special-order performance parts may require extra handling time. We will note these specific lead times on individual product pages.

You will receive a notification email with tracking information as soon as your order ships.

  1. Shipping Rates and Delivery Estimates
    Shipping charges for your order are calculated at checkout based on package weight, dimensions, and destination. We offer several shipping tiers:

Shipping Method Estimated Delivery Cost
Standard Ground 5–9 business days Calculated at checkout / Free over $X
Expedited (Two-Day) 3 – 6 business days Calculated at checkout

  1. Oversized and Heavy Items (Freight Shipping)
    Many automotive parts (like bumpers, engines, transmissions, exhaust systems, and wheels) are too large or heavy for standard carriers like UPS or FedEx.

Freight Carrier: These items ship via Less-Than-Truckload (LTL) freight.

Delivery Requirements: Freight shipments require a valid phone number at checkout. The carrier will call you to schedule a delivery appointment.

Delivery Location: Standard freight includes curbside delivery. If you need a liftgate or delivery to a residential address, additional fees may apply.

Inspection: You must inspect all freight items for damage before signing the carrier’s delivery receipt. If the item is damaged, refuse the shipment and contact us immediately.

  1. Shipping Restrictions
    P.O. Boxes: We cannot ship oversized items, freight items, or hazardous materials (like car batteries, fluids, or aerosols) to P.O. Boxes. Please provide a physical address.

International Shipping: We currently ship to [List Countries, e.g., United Kingdom and IRELAND CYPURS, AND NETHERLAND ]. International customers are responsible for all customs duties, taxes, and brokerage fees incurred at the border.

  1. Shipping Damage and Missing Items
    We pack our auto parts securely, but damage can happen during transit.

What to do: Inspect your package immediately upon arrival.

Reporting window: Please report any shipping damage or missing items to our customer support team within 48 hours of delivery.

Please save all packaging materials and damaged goods, as we will need photos to file a claim with the carrier.

  1. Incorrect Address or Undeliverable Packages
    Please double-check your shipping address before finalizing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, the customer is responsible for the re-shipping costs.